AC Infinity Warranty
AC Infinity products are backed by a 2 Year Limited Manufacturer's Warranty, beginning on the original date of purchase. If your product is found to have a defect in materials or workmanship during the warranty period, AC Infinity will repair or replace the product at its discretion.
Any physical damage or shipping-related defects should be reported within 30 days of receiving your order. Products returned for warranty exchange must first be received and inspected before a replacement is issued.
Please note that this warranty does not cover consumable or non-durable items intended for regular replacement through normal use. IONFRAME Series LED Grow Lights purchased on or after July 1, 2024, are covered by an extended 5 Year Manufacturer's Warranty.
Products showing signs of misuse, abuse, unauthorized modification, or damage not caused by a manufacturing defect may be subject to return shipping charges or may not qualify for warranty coverage. Items not returned to the customer may be disposed of in accordance with the manufacturer's policies.
For warranty assistance, please contact Cultiva Supply with your order information, and we'll help facilitate the warranty process with AC Infinity.