Terms of service

Terms of Service

Overview

This website is operated by Cultiva Supply. Throughout the site, the terms "we," "us," and "our" refer to Cultiva Supply. Cultiva Supply offers this website, including all information, tools, and services available from this site, to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms and conditions and policies referenced here or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store are also subject to these Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It's your responsibility to check this page periodically for changes. Continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you're at least the age of majority in your state or province of residence, or that you are and have given consent for any minor dependents in your care to use this site. You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction (including copyright laws) while using the Service. You must not transmit any worms, viruses, or destructive code. Any breach of these Terms will result in immediate termination of your access to our Services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (not including credit card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission. Headings in this agreement are for convenience only and don't limit or affect these Terms.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We're not responsible if information on this site isn't accurate, complete, or current. Material on this site is provided for general information only and shouldn't be relied on as the sole basis for decisions without consulting more accurate, complete, or timely sources. Any reliance on material on this site is at your own risk. This site may contain historical information, which is provided for reference only. We reserve the right to modify site content at any time without obligation to update it, and it's your responsibility to monitor changes.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part of it, without notice at any time. We won't be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 — Products or Services

Certain products or services may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Return, Refund, Exchange & Warranty Policy. We make every effort to display product colors and images accurately, but we can't guarantee your monitor's display will be accurate.

We reserve the right, without obligation, to limit sales of our products to any person, geographic region, or jurisdiction, and to limit quantities of any product or service. All product descriptions and pricing are subject to change without notice, at our sole discretion, and we may discontinue any product at any time. We don't warrant that products, services, or information obtained through the site will meet your expectations or that errors in the Service will be corrected.

Section 6 — Accuracy of Billing and Account Information

We reserve the right to refuse any order and to limit or cancel quantities purchased per person, household, or order — including orders placed under the same account, credit card, or billing/shipping address. If we change or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided at checkout. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update your account details — including email address and payment information — so we can complete transactions and contact you as needed.

For more detail, please review our Return, Refund, Exchange & Warranty Policy.

Section 7 — Optional Tools

We may give you access to third-party tools that we don't monitor or control. Such tools are provided "as is" and "as available," without warranties of any kind and without endorsement. We have no liability arising from your use of optional third-party tools. Any use of these tools is entirely at your own risk, and you should be familiar with the relevant third party's own terms. We may offer new tools or features in the future, which will also be subject to these Terms of Service.

Section 8 — Third-Party Links

Certain content, products, and services available through our site may include materials from third parties, and links on this site may direct you to third-party websites not affiliated with us. We aren't responsible for examining or evaluating third-party content or accuracy, and we have no liability for third-party materials, products, or services. Please review third-party policies carefully before engaging in any transaction with them — complaints or questions about third-party products should go directly to that third party.

Section 9 — User Comments, Feedback, and Other Submissions

If you send us creative ideas, suggestions, proposals, or other materials ("comments"), whether requested or not, you agree that we may edit, copy, publish, distribute, translate, and otherwise use those comments in any medium, without obligation to keep them confidential, compensate you, or respond. We may, but aren't obligated to, monitor, edit, or remove content we determine to be unlawful, offensive, or otherwise objectionable.

You agree your comments won't violate any third party's rights (including copyright, trademark, or privacy), won't contain unlawful, abusive, or obscene material, and won't contain viruses or malware. You may not use a false email address or otherwise misrepresent your identity. You're solely responsible for your comments and their accuracy — we assume no liability for comments posted by you or any third party.

Section 10 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change or update information — or cancel orders — if information is inaccurate, at any time and without prior notice, including after you've submitted an order. We're under no obligation to update or clarify information except as required by law.

Section 12 — Promotions, Coupons, and Discounts

Only one coupon, code, promotion, or discount may be used per transaction. Coupon codes are valid for a limited time only, and Cultiva Supply reserves the right to modify or cancel them at any time. We may refuse or limit the use of any coupon, and any subsequent return, for any reason — including abuse of purchase terms or disruptive repeat behavior.

Limit of one coupon, code, discount, or promotion per household, per day, unless otherwise noted. Cultiva Supply coupon codes may only be used on cultivasupply.com. Promotions, codes, and discounts may not be combined or "stacked." We don't accept expired coupons — offers are good while supplies last and void where prohibited.

The item purchased must match the coupon or promotion description (brand, size, quantity, etc.); unmatched coupons won't be accepted. Coupons are void if altered, transferred, purchased, sold, restricted, or prohibited by law. The value of a coupon or discount applies only up to the reduced price of the item — any excess value won't carry over to the rest of the transaction, and we don't give cash back on unused discount value.

Applicable sales tax is calculated on the full value of an item prior to applying a coupon, unless prohibited by law. If you return an item purchased with a coupon, the coupon's value may be subtracted from your return credit. Applicable shipping and handling charges apply to all products. Cultiva Supply has no obligation for payment of any tax related to a coupon's distribution or use — the customer is responsible for any applicable sales tax. We can't accept coupons from other retailers or for products we don't carry.

Section 13 — Prohibited Uses

In addition to other prohibitions in these Terms, you're prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations or laws; (d) to infringe on our or others' intellectual property rights; (e) to harass, abuse, or discriminate against anyone; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect or track others' personal information; (i) to spam, phish, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the site's security features. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

Section 14 — Disclaimer of Warranties; Limitation of Liability

We don't guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, or that results obtained through the Service will be accurate or reliable. We may remove or cancel the Service at any time without notice. Your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered through it are provided "as is" and "as available," without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no case will Cultiva Supply, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, or lost data — arising from your use of the Service or any product procured through it, even if advised of the possibility of such damages. Where a jurisdiction doesn't allow the exclusion or limitation of liability for incidental or consequential damages, our liability is limited to the maximum extent permitted by law.

Section 15 — Indemnification

You agree to indemnify, defend, and hold harmless Cultiva Supply and our affiliates, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand — including reasonable attorneys' fees — made by any third party due to or arising from your breach of these Terms of Service or your violation of any law or the rights of a third party.

Section 16 — Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the unenforceable portion will be considered severed from these Terms — without affecting the validity of the remaining provisions.

Section 17 — Termination

Obligations and liabilities incurred by either party prior to termination survive the termination of this agreement. These Terms of Service remain in effect unless terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by simply discontinuing use of our site. If we believe you've failed to comply with any term of these Terms of Service, we may terminate this agreement at any time without notice, and you'll remain liable for all amounts due through the date of termination.

Section 18 — Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service doesn't constitute a waiver of that right or provision. These Terms of Service, along with any policies or operating rules posted on this site, constitute the entire agreement between you and us regarding use of the Service, superseding any prior agreements or communications between you and us.

Section 19 — Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It's your responsibility to check our site periodically for changes — continued use of the site after changes are posted constitutes acceptance of those changes.

Section 20 — Contact Information

Questions about these Terms of Service should be sent to us at info@cultivasupply.com.

Cultiva Supply
cultivasupply.com