Fast, Reliable Shipping Across the USA
At Cultiva Supply, we know you're excited to get your order. That's why we work hard to process and ship orders as quickly as possible while keeping you informed every step of the way.
We currently ship within the contiguous United States only. At this time, we do not ship to Alaska, Hawaii, or international destinations.
Free Shipping
We offer free shipping on most orders over $30 USD within the contiguous United States.
Some oversized, freight, or specialty items may have additional shipping charges. If applicable, this will be clearly displayed on the product page before you place your order.
Order Processing
Orders are processed Monday through Friday during normal business hours.
Most in-stock orders are processed within 1–2 business days, although some products may have longer lead times. If an item has an extended lead time, we'll let you know as soon as possible.
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your shipment every step of the way.
Backorders & Delays
If an item becomes unavailable after your order is placed, we'll contact you as soon as possible with your options. You may choose to:
- Wait for the item to become available
- Select an alternative product
- Cancel your order for a full refund
Freight Deliveries
Larger equipment may ship by freight carrier rather than standard parcel service.
Please inspect your shipment carefully before signing for delivery. If you notice any damage, note it with the carrier and contact us immediately so we can help resolve the issue.
Damaged Shipments
If your order arrives damaged, please email info@cultivasupply.com within 48 hours of delivery.
Include your order number along with photos of the packaging and damaged item, and we'll work quickly to make it right.
Questions?
If you have any questions about shipping, delivery times, or a specific product, we're always happy to help.
Email: info@cultivasupply.com