DabPress Warranty & Returns
DabPress products are backed by a 1 Year Limited Manufacturer's Warranty covering defects in materials and workmanship under normal use. In addition, DabPress press frames are covered by a Lifetime Limited Warranty.
The 1 year warranty applies to components such as heating rods, PID temperature controllers, hydraulic pumps, and hydraulic cylinders. After the standard warranty period expires, original purchasers may be eligible to purchase select replacement parts at discounted pricing through the manufacturer.
The warranty does not cover damage caused by misuse, abuse, unauthorized modifications, improper operation, or normal wear and tear. Shipping costs associated with warranty claims may be the responsibility of the customer, depending on the manufacturer's policies.
If you require warranty assistance, please contact Cultiva Supply, and we'll be happy to help facilitate your claim.
15 Day Returns
Eligible DabPress products may be returned within 15 days of delivery, provided they are unused, unopened, and in their original packaging. A Return Merchandise Authorization (RMA) is required before any return can be accepted.
Returns for non-defective products may be subject to a 10% restocking fee. Original shipping charges are non-refundable.
Please note the following exclusions:
- All DabPress accessories are final sale and cannot be returned or exchanged.
- Defective or incorrectly shipped products are not subject to a restocking fee.
- Products that have been opened, used, damaged, or modified are not eligible for return unless covered under the manufacturer's warranty.
To initiate a return or request warranty assistance, please contact the Cultiva Supply support team.